Return and Refund
RETURN POLICY
Thank you for your purchase. We hope you are happy with your purchase.
However, if you are not completely satisfied with your purchase for any reason,
you may return it to us for a full refund. Please see below for more
information on our return policy.
RETURNS
All returns must be postmarked within fourteen (14) days of the purchase date. All
returned items must be in new and unused condition, with all original tags and
labels attached.
RETURN PROCESS
To return an item, please email customer service at contact@freegaaming.com to obtain
a Return Merchandise Authorization (RMA) number. After receiving a RMA
number, place the item securely in its original packaging and include your proof of
purchase, and mail your return to the following address:
83 The Crescent, Fairfield NSW 2165, Australia
Attn: Returns
83 The Crescent, Fairfield NSW 2165, Australia
Please note, you will be responsible for all return shipping charges. We strongly
recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will
process your return. Please allow at least three (3) days from the receipt of your
item to process your return. Refunds may take 1-2 billing cycles to appear on your
credit card statement, depending on your credit card company. We will notify you
by email when your return has been processed.
EXCEPTIONS
For defective or damaged products, please contact us at the contact details below
to arrange a refund.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
contact@freegaaming.com or +61 4 1998 5632